Privacy Policy

Last updated: 9 July 2026

At From Sales to Soil ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).

If you have any questions, please contact us at:

Email: angus@fromsalestosoil.com

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Complete a contact form

  • Enquire about our garden design services

  • Apply for a Planet Permaculture course

  • Subscribe to updates or newsletters

  • Contact us by email or social media

This information may include:

  • Name

  • Email address

  • Phone number

  • Postal address (where relevant)

  • Information relating to your project or enquiry

  • Any other information you choose to provide

If you purchase a service or course, we may also collect billing information. Payment details are processed securely by our payment provider and are not stored by From Sales to Soil.

2. How We Use Your Information

We use your personal information to:

  • Respond to enquiries

  • Provide regenerative garden design and consultancy services

  • Process Planet Permaculture course applications and bookings

  • Communicate about projects and services

  • Improve our website and customer experience

  • Comply with legal obligations

  • Send occasional updates where you have chosen to receive them

We will never sell your personal information to third parties.

3. Legal Basis for Processing

Under UK GDPR, we process your information on one or more of the following legal bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests, such as responding to enquiries and improving our services

You may withdraw your consent at any time where consent is the basis for processing.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site.

We may use analytics tools such as Squarespace Analytics or Google Analytics to collect anonymous information including:

  • Pages visited

  • Time spent on the website

  • Browser type

  • Device type

  • General location data

This information helps us improve our website and services.

You can control cookies through your browser settings.

5. How We Store Your Information

We take reasonable technical and organisational measures to protect your personal information.

Although we work hard to safeguard your information, no method of internet transmission or electronic storage is completely secure.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations.

6. Sharing Your Information

We only share personal information where necessary.

This may include trusted service providers such as:

  • Website hosting providers

  • Payment processors

  • Email marketing providers

  • Professional advisers where legally required

These providers only process information on our behalf and must protect your information.

We do not sell or rent personal information.

7. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Restrict or object to processing

  • Request transfer of your information where applicable

  • Withdraw consent where processing relies on consent

To exercise any of these rights, please email:

angus@fromsalestosoil.com

If you believe your information has been handled incorrectly, you also have the right to complain to the UK Information Commissioner's Office (ICO).

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our business.

The latest version will always be available on this page, together with the date it was last updated.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

From Sales to Soil

Email: angus@fromsalestosoil.com